How to buy?
Welcome to hotluxuryshop! Buying here is safe and easy. We'll take you through it step-by-step.
1. Register
Register as member of hotluxuryshop, it is fast and more convenient for you to buy something from us. And you can track your order at any time.
2. Find something to buy
Browse when you're not exactly sure what you're looking for, or when you just want to poke around in a particular category, like Clothing or handbag & jewelry. To browse, click on a category on the top of the home page.
Search when you're looking for something in particular. Just enter a few words to describe the item in the Search box, which is at the top right corner of most pages.
3.Choose a payment method
Once you've found something you're interested in, choose the payment methods you accept. Western Union or Bank Wire T/T or Credit card. We will send you confirmation about your payment when we receive it immediately by email.
4. Track your purchases
We will send you tracking No and tracking website once your order be shipped. You can keep track of your purchases online. Also we will keep an eye on it for you.
How to get back your password?
Your username is your email address. If you forget your password, you can send us an email, or leave a message online. Once we receive your email or message, we will send you password by email without delay.
How to modify order or shipping address?
You can modify your order at any time if it is not shipped out. Just send us email about it, we will modify your order accordingly. For the modified order, before shipping, we will send email to you for confirmation. If you want to change the shipping address, the way is the same.
How to pay the balance of order?
If you add one item to your order, you don't need to cancel the current order and place new one. You can send us email to tell us the item No you interested, we will modify the order and send you confirmation email. For the payment of new item, If you choose credit card to pay, just click our payment webpage, then click credit card go to pay.
How to get the promotion?
When there comes special day, we will launch special promotion. We will put the notice at our website and send our customers promotion email. For very special promotion, our website cannot calculate it automatically. Then we will calculate it and send our customers final amount for payment.
